Do you smell gas?

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:

• Get fresh air immediately; make sure you open all doors and windows to ventilate the area.

• Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels.

• Extinguish all naked flames and don’t smoke.

• Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.

• Contact the relevant National Gas Emergency service number for your area. We’ve listed these numbers in the next section.

• If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.

• If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.

• Do not turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

Who to call in a gas emergency

If you smell gas, want to report a gas leak or require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call. The gas emergency number you need depends on where in the UK you’re based and the type of gas that’s involved:

Country	Natural Gas (NG)	Liquified Petroleum Gas (LPG)	Towns Gas/Mains Gas**
England, Wales and Scotland	0800 111 999	Contact number on bulk storage vessel or meter*	N/A
Northern Ireland	0800 002 001	Contact number on bulk storage vessel or meter*	N/A
Isle of Man	0808 1624 444	0808 1624 444	0808 1624 444
Guernsey	N/A	01481 749000	01481 749000
Jersey	N/A	01534 755555	01534 755555

What symptoms could a gas leak cause?

One of the first indicators of a gas leak is often the smell, however there are some physical symptoms that may be experienced.

The most common symptoms include:

• Feeling lightheaded

• Nausea

• Dizziness

• Headaches

If you suspect a gas leak and have any of the above symptoms, please go outside into fresh air immediately and call the appropriate gas emergency helpline.

What is Gas Safe?

Gas Safe Register is the only official gas registration body in the UK. By law all business who work with gas must be registered on the Gas Safe Register. A gas engineer can only undertake work involving gas if they hold a valid and current qualification. This evidence of competence relates only to matters of gas safety and is obtained by every engineer through a recognised route of training and assessment.Registration is only given on the basis of the business having at least one gas safety qualified engineer.

The Register is not a membership body or trade association.

The Register (and all services associated with it) is operated on behalf of the relevant Health and Safety Authority for each region in which it operates– i.e. Great Britain, Northern Ireland, Isle of Man, Jersey and Guernsey.

Gas Safe Register replaced CORGI as the only gas registration body in Great Britain and Isle of Man on 1 April 2009 and in Northern Ireland and Guernsey on 1 April 2010.

If you wish to check our Gas Safe Credentials, you can find them here or alternativly you can go to the Gas Safe website and search for our business 'Forrest Plumbing and Heating'.